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The Solution: HubSpot’s “Customer Agent” + Unified Service Hub Stack
When support costs start climbing and customers expect instant responses 24/7, the old system of siloed support, sales, and CRM simply doesn’t cut it anymore. HubSpot saw that firsthand — and instead of patching the leaks, they built a new…
How HubSpot’s Customer Agent Cuts Support Costs by ~40%: Real-World Case Study
(Yes, we’re talking serious money saved — but with no sugar-coating.) 1. The problem: Support is expensive and inefficient Support teams often drain resources: many repetitive questions, slow resolution times, multiple systems, human agents tied up handling low-value tasks.For example:…
